Last Updated: 14/03/2025

At Neextstep, we ensure secure and convenient payment options for our customers. This policy outlines our payment methods, security measures, and transaction procedures.

Accepted Payment MethodsWe accept the following payment methods:

Credit/Debit Cards (Visa, MasterCard, American Express, Discover)

PayPal

Apple Pay & Google Pay

Other secure payment gateways as available

Payment SecurityWe use industry-standard encryption and secure payment gateways to protect your financial information. Your payment details are not stored on our servers, ensuring a safe transaction process.

Billing InformationTo process your order efficiently, please ensure that your billing information is accurate. Any discrepancies may result in order delays or cancellations.

Authorization and VerificationFor security purposes, payments may require additional verification. This may include contacting you for identity confirmation to prevent unauthorized transactions.

Cancellations and Refunds

Orders can be canceled within 24 hours of placement. After this period, the order may already be processed for shipping.

Refunds are processed according to our Refund & Return Policy. Refunds typically take 5-7 business days to reflect in your original payment method.

Failed TransactionsIf your payment fails:

Verify that your billing details match your bank records.

Ensure your card has sufficient funds.

Contact your bank to confirm there are no restrictions on online purchases.If the issue persists, reach out to us at support@neextstep.com for assistance.

Fraud PreventionTo protect against fraud, we monitor transactions for suspicious activity. If fraudulent activity is suspected, we reserve the right to cancel orders and take appropriate legal action.

For any payment-related inquiries, please contact us at:Business Name: NeextstepBusiness Mail: support@neextstep.comBusiness Address: 3204 Fallen Stone, Schertz TX 78154, United States